Retailers face many challenges as they work to keep pace with extraordinary increases to the complexity of their operations; striving to satisfy customers expectations across all channels whilst at the same time squeezing every last ounce of operational effectiveness from their teams.
The only resource there’s no shortage of is Data. However, the sheer volume and complexity of data produced from the multiple systems, environments and processes a retailer operates, makes it difficult to sift through the background noise
IDM’s Intuitive Analytics Platform can seamlessly combine multiple data sources into a single view and help you quickly see through the noise to both support revenue growth through a detailed understanding of customer behaviour and protect margins by minimising losses due to errors, process non-compliance and fraud.
Improve customer loyalty by targeting the right message through the right channel to the right audience, delivering profitable revenue growth.
Data driven insight and results monitoring allows the marketing mix to be adjusted to deliver greater returns.
Combine data from multiple sources (including EPOS, supply chain, stock audit, inventory and finance) and integrate with existing CCTV and other 3rd party systems.